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About Us

About the Compass Program

Compass is a province-wide service to support evidenced based care to all BC children and youth living with mental health and substance use concerns.  Compass helps community care providers such as family physicians, nurse practitioners, public health nurses, pediatricians, psychiatrists, child and youth mental health teams, community carers (including Elders), and substance use teams provide timely and appropriate care close to home for every child and youth in British Columbia.

The service helps improve outcomes for children, youth, and their families across BC by guiding their caregivers to quickly and easily identify, access, and deliver the best possible treatment.  Through phone consultation and web-based resources the Compass team supports community care providers with the information, advice, and resources they need to treat children and youth with mental health and substance use concerns in their community.

The Compass team works collaboratively with providers to understand their unique challenges and supplement specific community knowledge and resources with specialist support as needed. Centered on trusted relationships between community care providers BC-wide, the Compass team mobilizes knowledge, improves experiences for care providers and patients, and ultimately transform care. Compass regularly and proactively consults with stakeholders to co-create the service.  It has been developed and will continue to evolve as part of a collaborative approach to engage stakeholders, solicit input and build a service specific to their needs.

Want to learn more? Check out our FAQS.

 

 

What to expect

When you call for a consultation, you’ll have access to a multi-disciplinary team who can offer:

  • Telephone advice and support
  • Identification and help with connection to local & online resources
  • Telehealth consultation, for you and your patient, when needed
  • Tailored education

The team includes child and youth psychiatrists, and mental health and substance use clinicians (social workers, nurses, psychologists, etc.).

The Compass team can help with diagnostic clarification, medication recommendations and treatment planning. Support is available for a wide range of issues including substance use, mental health, behavioural and family challenges, trauma and general guidance when things aren't going well. You will receive a written record of all consultation recommendations for your records.

Learn how to make the most out of a call with Compass in our Helpful Tips for Care Providers tip sheet. 

Register for the Program 

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Talk to Us

We support community care providers with the information, advice, and resources they need to deliver appropriate and timely care to children & youth close to home. Learn about the service, how to access it and get answers to your questions from the Compass team.

Contact Us

Compass Mental Health

Supporting Providers

Call 1.855.702.7272

Questions, suggestions, comments or feedback? 

Email compass@cw.bc.ca

Hours of Operations 

Monday-Friday
9 a.m. - 5 p.m. PST

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BC Provincial Health British Columbia BC Children's Hospital Foundation

Thanks in part to support from BC Children’s Hospital Foundation.

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